How Prime Used Engines collects, uses, and protects the information you share with us.
Prime Used Engines ("Prime Used Engines," "we," "us," or "our") operates the website located at primeusedengines.com (the "Site"), through which we provide information about used engines, transmissions, and auto parts, accept quote and contact form submissions, and connect visitors with our sales team. This Privacy Policy explains what information we collect when you use the Site, how we use and protect that information, and the choices available to you. This policy applies to visitors, quote requesters, and customers who interact with us through the Site, by phone, or by email. It does not apply to information collected offline or through channels not owned or controlled by Prime Used Engines.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use the Site or submit information through our forms.
We collect information in two general ways: information you provide to us directly, and information collected automatically as you browse the Site. The table below summarizes the categories of data we collect and why we collect it.
| Data Type | Examples | Purpose |
|---|---|---|
| Contact details | Name, email address, phone number | Respond to quote requests, follow up on inquiries, confirm orders discussed by phone |
| Vehicle information | Make, model, year, engine size, VIN (if provided) | Identify the correct part and confirm fitment before quoting a price |
| Message content | Details entered in the contact, search, or quote forms | Understand your request and route it to the right sales specialist |
| Technical & usage data | IP address, browser type, device type, pages visited, referring URL | Site analytics, security, troubleshooting, and improving site performance |
| Cookie identifiers | Session and analytics cookies | Remember basic preferences and measure aggregate site traffic |
We do not collect payment card information through the Site, because we do not process payments online. Any payment details you provide are given directly to a sales representative by phone or through an authorized third-party payment processor outside of this website.
We use the information we collect for legitimate business purposes related to operating Prime Used Engines, including to:
Like most websites, we use cookies and similar tracking technologies to support basic site functionality and to gather aggregate analytics about how visitors use the Site, such as which pages are viewed most often and how visitors arrived at the Site. These technologies do not collect sensitive personal information and are used primarily to help us understand traffic patterns and improve the browsing experience.
Most web browsers allow you to control or disable cookies through their settings. If you choose to disable cookies, certain features of the Site, such as saved form entries or personalized content, may not function as intended. We do not currently respond to browser "Do Not Track" signals, as there is no common industry standard for how to interpret them.
We maintain reasonable technical and organizational safeguards designed to protect the information you share with us from unauthorized access, alteration, disclosure, or destruction. All data submitted through our forms is transmitted using SSL/TLS encryption to protect it in transit between your browser and our servers.
Because Prime Used Engines does not process payments on this Site, we never collect or store credit card, debit card, or other payment account information on our servers. Payments are always arranged directly with a sales representative by phone or handled by an authorized third-party payment processor that maintains its own security and compliance standards. While we work to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share information in the following limited circumstances:
The Site may contain links to third-party services such as Google Maps for directions to our Drumheller location, or social media platforms like Facebook, Instagram, Twitter, and YouTube. These third parties have their own privacy policies and practices, which we do not control. We encourage you to review the privacy policy of any third-party site or service before providing information to it. Prime Used Engines is not responsible for the content or privacy practices of external websites.
You have choices regarding the information you share with us:
To exercise any of these rights, please reach out using the contact details at the end of this policy. We will respond to verified requests within a reasonable timeframe.
The Site is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us using the information below.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of the Site after any changes constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
Our team is happy to walk you through how your information is handled — reach out any time.